“The most professional customer service in the industry”
“Our relation with Utel Systems started over a decade ago. Utel Systems has consistently delivered over and above our expectations. Their high technical competence make them a valued and trusted partner, and their customer service is unsurpassed.”
Per Lorentsen, CTO Telenor Global Wholesale, Norway
“BT Ireland has used the STINGA Monitoring System for 10 years. We have found the monitoring probe solution to be incredibly flexible and feature rich. It allow us to troubleshoot our IP voice platform in a prompt and efficient manner, reducing repair times and allows us to meet SLAs. The support we get from Utel Systems is exceptional, from sales to technical support they offer a complete end to end solution.”
Seán O’Connor, Technical Support Manager VoIP/TDM BT, Ireland.
“When we took delivery of our STINGA product, we were extremely impressed by the help and support provided by Utel Systems. They assisted us with the initial configuration and demonstrated many of its features. Utel Systems have been extremely proactive in requesting feedback on its usability. Any errors have been dealt with promptly and made available in extremely short timescales. A really useful product with a great team backing it up.”
Andy D. Fisk, Integration Test Engineer BT, UK
“As a distributor, we are working with a variety of manufacturers, however Utel Systems really does stand out in terms of product agility and support. With Utel Systems we are experiencing the most professional customer service in the industry, time and time again. Almost all our customers’ tickets are solved at the first interaction with to-the-point, precise and thorough instructions. Not to forget the consistently very short response times on any request. It is a great pleasure to work with Utel Systems on all aspects of a product life cycle.”
Klaus Bauer, Geschäftsführer SETUP Protokolltester, Germany
In 20 years Utel Systems has grown to a well-known company specialized in telecommunications. The company originated at Telenor, one of the world’s largest providers of mobile communications.
Utel Systems provides Network Monitoring & Analysis Solutions and Protocol Analyzers & Simulators to Empower Quality in Telecom Networks. Our customers are telecom carriers, fixed and mobile network operators, service providers, wholesale suppliers, intelligence services, police security services, military and authorities. Sales, marketing and support is handled by Utel Systems directly and through a worldwide network of highly skilled and competent distributors.